return policy

Thank you for shopping at Atelier Avery. Our goal is to guarantee your satisfaction with every purchase. In case you have received your order and it does not fully meet your expectations, we are here to help. Items that meet the following conditions can be returned within 14 calender days from the date of delivery:

· the items must be returned in their original condition and original package
· the items cannot be worn or washed and need to be free of odors, stains and other damages
· sale items are not eligible for a refund

In case the conditions stated above are not fullfilled, Atelier Avery reserves the right to not accept the return.

Atelier Avery offers the following possibilities for returning purchased items: 

☀ change your items for a different color/size
☀ receive a refund (shipping costs are non-refundable)

You can return your items by taking the following steps:
1/ send us an email at within 14 calender days with the following information:

☀ why do you want to return the items?
☀ do you want to change your items or receive a refund?
☀ mention your order number
☀ mention the name of the items you wish to return
☀ point out how you would like to return the package:

· at our warehouse in Brasschaat (free of costs)
· by mail (at your own expense) to: Floris Verbraekenlei 66, 2930 Brasschaat

2/ wait for a confirmation mail from us in which the instructions for return shipments are explained.

3/ after we receiving and inspecting your return package, we will notify you on the status of your return.